Under Pressure Washing Solutions, LLC. — Privacy Policy

Effective Date: September 4, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Under Pressure Washing Solutions, LLC. ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

-Name, email address, phone number, and physical/property address

-Payment information when you make a purchase or request services

-Information submitted when requesting a quote or contacting us

-Opt-in records and timestamps for communication channels, including SMS and email

Non-Personal Information:

-IP address, browser type, and device information

-Website usage patterns and analytics

-Cookies and similar technologies

Customer Communication:

-Records of inquiries and service requests

-Quote and appointment details and preferences

-Service history and feedback

-Information you provide regarding your property or requested pressure washing services

2. How We Use Your Information

We use collected data for:

-Providing and improving our pressure washing and exterior cleaning services

-Responding to quote and service requests

-Processing transactions and payments

-Communicating with you about your inquiries, appointments, services, and promotions where permitted

-Scheduling and coordinating services

-Enhancing website functionality and user experience

-Ensuring security and fraud prevention

-Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, quote follow-ups, customer support, scheduling information, and important service updates.

Opt-In & Consent:

-You will only receive messages if you have explicitly opted in.

-We maintain timestamped records of applicable opt-in actions.

-We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws.

Opt-Out Instructions:

-You can cancel SMS notifications at any time by replying "STOP."

-You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.

-Opt-out requests will be processed promptly.

Message Frequency & Content:

-Message frequency varies based on your interactions with our business.

-Messages will generally relate to services, estimates, appointments, customer support, and other communications you have requested.

-We do not send promotional SMS content without the appropriate consent.

Help & Support:

-Reply "HELP" for assistance or contact us at [email protected].

-Customer support is available during regular business hours.

Carrier Information:

-Message and data rates may apply.

-Carriers are not liable for delayed or undelivered messages.

-Supported carriers include major U.S. wireless carriers and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers in support of services, such as customer service and message delivery, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

We implement reasonable data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

-Third-party vendors who assist in our operations, such as payment processing, scheduling, website management, CRM services, and customer communications

-SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive

-Service providers that assist us in operating our business and providing requested services

Service providers are expected to maintain appropriate confidentiality and security protections.

Legal Compliance:

-If required by law or legal process

-To protect our rights, property, customers, or business

-In response to valid law enforcement requests or court orders

Business Transfers:

-In connection with a merger, acquisition, reorganization, or sale of business assets

-In such cases, personal information will remain subject to applicable privacy protections

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties except aggregators and providers necessary to deliver text messaging services.

5. Data Security

We implement and maintain reasonable security measures designed to protect your personal information, which may include:

-Protection of sensitive information during transmission and storage

-Access controls and authentication measures

-Security assessments and system updates

-Appropriate data protection procedures

-Breach response and notification procedures in accordance with applicable laws

-Backup and recovery measures where appropriate

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially reasonable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

-Analyze website traffic and user behavior

-Remember user preferences

-Improve website functionality and user experience

-Understand how visitors interact with our website

-Measure the effectiveness of our services and website

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain website features.

7. Your Rights & Choices

Depending on applicable law, you may have the right to:

-Request access to, correction of, or deletion of your personal information

- Opt out of marketing emails by using the "unsubscribe" option provided in those emails

-Opt out of SMS messages by replying "STOP"

-Request information regarding how we process your personal information

-Withdraw consent for future communications where applicable

To exercise a privacy-related request, contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies before providing personal information.

This Privacy Policy applies to information collected by Under Pressure Washing Solutions, LLC.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services. The latest version will be made available on our website with its effective date.

For material changes, we may provide additional notice through our website or other appropriate communication methods.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Under Pressure Washing Solutions, LLC.
Phone: (518) 362-9437
Email: [email protected]
Website: underpressurewashing518.com

By using our website and services, you acknowledge this Privacy Policy.